May 16, 2015 - Aug 18, 2020
Customer Relations Staff
• Ensures customer convenience and satisfaction at all times and to effectively address client’s inquiries and issues.
• To assist Business Manager in increasing deposit and customer base through new customer acquisition, in branch sales and actively cross- sells products.
• Provides account services to customers by receiving deposit, loan payment and other bank services
• Maintaining high level of confidentiality with all information obtained
• Data entry of significant leads based on generated CRM campaign and do call outs for cross-sell products.
Jan 16, 2014 - March 13, 2015
Bank Teller
• Assessing customer needs and introduce new products and services, making sales referrals, suggest alternate channels and cross-sells products and services
• Processes daily transactions (deposits, withdrawal, encashment and the like)
April 23 - Sep. 22, 2013
STORE MARKETING
• Planning of marketing activities and campaigns to contribute to the sales of the store
• Do mapping for those who are not yet member of the store’s membership club
